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At Pretty Secrets, we are committed to customer delight and making online lingerie shopping a pleasant experience.
All products are scrutinized for quality and size by our experts before dispatch.
In case, Reverse Pickup is not available in your area, you may send us the products through any courier service including Speedpost. 75 against the shipping cost in the form of a voucher upon receipt of products.
This voucher will be valid for 1 year and can be redeemed in your next purchase.
• Shop a new showroom every month directly from your phone – it’s so easy! While I normally have no issue waiting the three weeks to a month for my products... I just got charged another credit on my account that I thought I unsubscribed from a month ago but I guess not. And the order is stuck in processing with no eta date.
Replacement products will be typically shipped within 4 working days of receiving the returned products.Download now to enjoy:• Our awesome style quiz— meet the lingerie you’ll love!• A personalized showroom in your size & style, new every single month!To be eligible for exchange, the products should not be used, washed or dirty.The product must also be in its original undamaged Pretty Secrets box with all tags attached.
Ensure that the items you would like to return meet our guidelines.