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Our products go through a rigorous process to make sure you are receiving the best quality product possible.All hair orders are thoroughly inspected before shipping.
Attempts to solicit or accumulate credits on a commercial basis will automatically void any/all credits awarded.Only exchanges within 10 calendar days from the date of purchase will be permitted.Due to the nature of the product and the possibility of incorrect installation and/or processing (coloring, heat application), there is no replacement of our hair and the 10 day Product Defect Exchange Policy is not applicable.Hair Love Dollars will expire six months from the date of issue.Hair Love Dollars can not be used on financed or “Hook-Up” transactions. Hair Love Dollars my be revoked, canceled and/or made void under any circumstance and at will by Her Imports.
Hookup Program Terms and Conditions When signing up for the hookup program, you will need to confirm your identity and provide a backup payment method which is a valid U. Order Processing Our business hours are Monday through Saturday from am to pm EST.